Never Miss a Call. Never Lose a Customer.
Sales
- Calls every lead on your list
- Books demos and meetings
- Calls back when asked
Customer service
- Answers every call, 24/7
- Knows your business
- Hands over to your team
Feedback & surveys
- CSAT and NPS by phone
- Records the reason why
- Flags unhappy customers
Bookings & reservations
- Checks your real availability
- Books, moves and cancels
- No double bookings
The phone rings. Nobody answers. The customer calls someone else.
One AI team for every call your business makes and takes
Pick a job. CallCleverly does it from start to finish and writes everything back to your systems.
Call every lead in minutes, not weeks
Upload your list from Excel or Google Sheets. The AI calls each person, introduces your offer, answers their questions from your own material and books the next step.
- Auto dialer works through your whole list, inside the hours you choose.
- "Call me back in 15 minutes"? It does, at exactly the time they asked.
- Books meetings straight into your calendar and updates your CRM.
- Hot leads become tasks for your team, with a summary of the call.
Hi Sara, it's Lina from Gulf Motors. You asked about the new SUV. Do you have a minute?
I'm driving. Can you call me back in 15 minutes?
Of course. I'll call you at 4:15. Drive safe!
Every call answered, even at 2 AM
No more missed calls or long hold times. The AI answers instantly, knows your business and hands over to a person when it should.
- Recognises returning callers by their number and greets them by name.
- Answers from your knowledge: your website, documents, Google Drive or Notion.
- Checks live information in your own systems: "Where's my order?", "Is my car ready?"
- Transfers to your team with the whole story, or keeps the caller on hold until someone is free.
Hi, I ordered a sofa last week. When will it arrive?
Let me check. Order 1234, the grey 3-seater, is out for delivery, tomorrow between 10 and 12.
Great, thank you!
Real CSAT and NPS from a friendly call, not an ignored email
After a purchase, visit or support case, the AI calls your customers, asks your questions naturally and records the score and the reason behind it.
- CSAT (1 to 5) and NPS (0 to 10) built in, plus your own questions.
- Unhappy customer? An urgent task and an alert go to your team right away.
- Asked for a demo or a call-back during the survey? That's captured too.
- Scores, reasons and trends in your dashboard, per survey.
On a scale of 0 to 10, how likely are you to recommend us to a friend?
Eight. The service was quick, but parking was hard.
Thank you, Mariam. I'll pass the parking feedback to the team.
Your diary fills itself
Clinics, salons, restaurants, garages and consultants: the AI checks your real availability and books, moves or cancels appointments while the caller is still on the line.
- Real free times from Google Calendar, Cal.com or Calendly. No double bookings.
- Confirms details carefully: names, numbers and emails are spelled back.
- Respects your opening hours, holidays and team schedules.
- All bookings in one place, linked to the call and the customer.
Do you have a table for four tomorrow at 8?
8 PM is full, but I have 7:30 or 8:30. Which would you like?
8:30, please.
If it happens on the phone, the AI can do it
Write the instructions in plain words, connect your systems, and the AI handles the rest.
- Order and delivery updates, looked up live in your own system.
- Reminders and renewals: call a list and confirm, reschedule or note a reply.
- Event invitations and RSVPs: invite, answer questions, record who's coming.
- After-hours line: the AI covers nights and weekends, your team covers the day.
Hello Omar, a quick reminder that your car service is due next week. Shall I book you in?
Yes, Saturday morning if possible.
Done: Saturday at 9 AM at your usual branch.
Why businesses choose CallCleverly
CallCleverly answers, calls, books and follows up for you, on your own phone numbers, so no call and no customer slips through the cracks.
Everything you need to run your phones with AI
Not a demo bot. Built for real business calls, with your team always in control.
Incoming and outgoing agents
Agents that answer, agents that call out, or both, each with its own voice, language and instructions.
Knows your business
Learns from your website and documents, so answers about prices and services come from you, not guesses.
Auto dialer campaigns
Upload a list, set calling hours and retries. Call-backs happen at the time people ask for.
CSAT and NPS surveys
Satisfaction and loyalty scores collected by phone, with reasons and follow-ups for unhappy customers.
Bookings
Real-time availability and booking in Google Calendar, Cal.com and Calendly.
Automatic follow-up tasks
"Send me a quote", "call my manager": the AI turns promises into tasks with due dates.
Live monitoring
See every live call, listen in silently and take over with one click when it matters.
Smooth hand-over
Transfers to the right person with context, or keeps callers on hold until someone is free.
Recordings, transcripts, summaries
Every call recorded, written out and summarised, with the outcome and next steps.
Caller recognition
Greets returning customers by name and keeps private details private until they're confirmed.
CRM integrations
Every call logged in HubSpot, Pipedrive, Zoho, Dynamics 365, Zendesk and Airtable, with contacts kept up to date.
Connect your own systems
Let the AI look up orders, accounts or job status in your software through MCP or a simple API.
The call ends. The work is already done.
No notes to write and nothing to forget. Seconds after each call, CallCleverly summarises it, updates the customer's details and your CRM, books what was agreed and creates the follow-up tasks. Complaints get an urgent alert so you can call back straight away.
- Summary, outcome and mood for every call
- Follow-up tasks with due dates, assigned to your team
- Urgent alert when a customer complains or is unhappy
See what your calls really cost
Move the sliders to match your business. We pick the right CallCleverly plan for your call volume.
of calls a month
An estimate. Call charges from your phone provider (for example Twilio) are separate. Most businesses keep their team and let the AI take the routine calls, nights and busy hours.
Try it freeGetting started
How does CallCleverly work?
Three steps. First, create your AI agent: choose a template such as receptionist, sales or survey, pick a voice and language, and add your website or documents so it knows your business. Second, connect your phone number: paste your Twilio or Telnyx keys and pick your numbers, or connect your office phone system or SIM gateway. Third, go live: calls start flowing, and you can watch them live, take over any call, and read every recording, transcript and summary afterwards.
How long does it take to set up?
Most businesses have their first agent answering calls in an afternoon. Creating the agent takes a few minutes. Connecting Twilio or Telnyx is one click once you paste your account keys. Connecting an office phone system usually takes your IT person about 15 minutes.
Do I need technical skills or a developer?
No. You write the agent's instructions in plain words, the same way you would brief a new staff member. Developers are only needed if you want to connect your own in-house software through the API.
How does the free trial work?
Sign up and get 30 free AI minutes to use within 14 days, with all Growth features switched on. No card is needed. When the trial ends, choose pay as you go or a plan to keep your agents working. Nothing is charged automatically.
Can I book a demo before signing up?
Yes. Email info@callcleverly.com and we'll show you CallCleverly with your own use case, or set up your first agent with you.
Calls and the AI
Will callers know they're talking to AI?
The agents sound natural and speak in short, friendly sentences. You decide how your agent introduces itself, and it can always hand the call to a person.
How does the AI know about my business?
You give it your website, documents, price lists and FAQs, or connect Google Drive or Notion. Before answering a question about your business, the AI looks it up in that knowledge, so prices and details come from you. If something isn't there, it says so and offers to take a message instead of guessing.
What happens when the AI can't help?
It transfers the call to the right team member with a summary. If nobody is free, the caller can stay on hold and is connected the moment someone becomes available, or leave a message that becomes a follow-up task. You choose when the AI should hand over, for example when the caller asks for a person or sounds upset.
Does it recognise my existing customers?
Yes. When the caller's number is detected, the AI recognises returning customers and greets them by name. To protect privacy, it checks that it's really them before sharing anything about their bookings or account. When a number is hidden, it simply asks for the details it needs.
What happens if a customer complains?
The AI stays calm and polite and offers to connect them to a person. After the call, CallCleverly creates an urgent task to call them back today, flags the call, and sends an alert to your team, so no complaint is left waiting.
Which languages are supported?
100+ languages and dialects, including Arabic (Gulf, Egyptian, Levantine and more), English, Hindi, Urdu, French and Spanish. The agent follows the caller if they switch language during the call.
Can the AI make outgoing calls?
Yes. Upload a list from Excel or Google Sheets and the auto dialer calls each person within the hours you set, with retries for people who don't answer. If someone asks to be called back later, the AI calls them back at exactly that time.
How many calls can it handle at once?
As many as your phone line allows. Unlike a team, the AI never puts callers in a queue because it's busy. Every plan includes unlimited calls at the same time.
Can I listen to calls?
Yes. Every call is recorded, transcribed and summarised. On Growth and Business you can also listen to live calls without the caller hearing you, and take over at any moment.
Phone numbers
Do I need to buy new phone numbers?
No. You keep your own numbers. Connect your Twilio or Telnyx account in one click, or link your office phone system (3CX, FreePBX, Yeastar, Cisco, Avaya and others) or a SIM card gateway. We don't sell numbers or lock you in.
Which phone systems work with CallCleverly?
Twilio and Telnyx connect in one click. Any SIP provider or SIP-based office phone system works too, and SIM card gateways such as Dinstar, Yeastar and OpenVox let you use local mobile numbers.
Can my team still answer calls themselves?
Yes. Each team member gets a browser phone. You choose whether the AI answers every call, or only when nobody from the team is available or outside working hours.
Pricing and billing
What counts as an AI minute?
Each minute the AI agent spends on a call: answering, calling out or running a survey. Calls handled only by your team don't use AI minutes.
Are phone call charges included?
No. You use your own phone line, and your provider bills the call itself, just as it does today. CallCleverly charges only for the AI.
How does yearly billing work?
Pay for 12 months and get 14 months of your plan. Your minutes are still given every month, for all 14 months.
Do unused minutes roll over?
Plan minutes and booster minutes are for the month they belong to. If you often need more, the next plan up costs less per minute than boosters.
Can I change or cancel my plan?
Yes. Upgrade, downgrade or cancel at any time from your dashboard. Payments are non-refundable: when you cancel, your plan keeps working until the end of the period you paid for.
Data and security
Who can see my calls and recordings?
Only people in your account, based on the roles you give them. Recordings are kept for the period your plan includes, and you can delete calls at any time.
Is my data used to train AI models?
No. Your calls, recordings and business information are used only to run your agents. We don't sell your data.
Is the connection secure?
Yes. The dashboard runs over encrypted HTTPS, logins are protected against repeated wrong passwords, and the keys you connect (such as Twilio or your CRM) are never shown again after you save them.